Shipping Policy
Overview
This Shipping Policy applies to all orders placed on SimplyHouse Store through our website: https://simplyhouse.store.
SimplyHouse Store is an ecommerce storefront owned and operated under UnicornKart LLC, a company based in the United States. Our operational market is India, and India-based operations under Unicornkart may support product sourcing, stock coordination, packaging, order processing, and fulfillment.
Business Information
Store Name: SimplyHouse Store
Website: https://simplyhouse.store
Legal Owner / Parent Company: UnicornKart LLC
Business Location: United States
Operational Market: India
India Operations: Unicornkart
Customer Support Email: contact-us@simplyhouse.store
For shipping-related questions, customers can contact us at: Email: contact-us@simplyhouse.store
Shipping Destinations
We currently ship to serviceable locations within India. Delivery availability depends on courier serviceability and pin code coverage. If your location is not serviceable, you will be notified before or during checkout.
Processing Time
Orders are typically processed within 1 to 3 business days after order confirmation. Processing time may vary depending on product availability, order verification, payment confirmation, and operational capacity. Orders placed on public holidays or weekends may be processed on the next available business day.
Estimated Delivery Time
Estimated delivery timelines after dispatch are typically 4 to 9 business days depending on the delivery location, courier partner, and serviceability. Delivery timelines are estimates and are not guaranteed. Actual delivery may vary due to courier delays, weather conditions, public holidays, high order volume, address issues, customer unavailability, or other circumstances outside our control.
Shipping Charges
Shipping charges, if applicable, will be shown at checkout before the order is placed. Shipping charges may vary depending on the order value, product type, delivery location, and any applicable promotions or offers. Free shipping may be available for eligible orders as shown on the website or at checkout.
Order Tracking
Once your order is dispatched, tracking details may be shared by email, SMS, WhatsApp, or tracking link. Tracking updates are provided by our courier or logistics partners and may take some time to reflect after dispatch. If you do not receive tracking details within the expected processing period, please contact us at contact-us@simplyhouse.store.
Courier and Logistics Partners
We may use courier and logistics partners such as Shiprocket, Shipeasy, Arta.io, and other authorized courier and delivery service providers to fulfill and deliver orders. The choice of courier partner may depend on the delivery location, product type, order value, and serviceability.
Failed Delivery
If a delivery attempt fails due to customer unavailability, incorrect address, refusal to accept delivery, or courier restrictions, the order may be returned to origin. For prepaid orders returned due to customer-related reasons, return-to-origin or handling charges may be deducted from the refund where applicable. Customers are responsible for providing a complete and accurate shipping address, phone number, and delivery information.
Cash on Delivery
Cash on Delivery may be available for eligible orders depending on product type, order value, delivery location, and courier serviceability. COD availability will be shown at checkout. We reserve the right to verify COD orders before dispatch. Repeated refusal of COD orders or fake order behavior may result in future COD restrictions.
Contact Information
SimplyHouse Store
An ecommerce storefront owned and operated under UnicornKart LLC
Business Location: United States | Operational Market: India | India Operations: Unicornkart
Website: https://simplyhouse.store | Email: contact-us@simplyhouse.store